Customer Support

Customer FAQ

• Shipment cancelled by sender
• My order is late
• What is OrderProtection.com?
• How do I file a claim?
• How long does it takes for my issue to get resolved?
• I only received partial of my order. What do I need to do?

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Order Protection Claim Types

• Wrong Address
• Return To Sender
• Preshipment
• Stolen
• Delivered Not Received
• Damaged Item

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